Returns

Exchanges and returns

All returns are subject to the general conditions of sale and the return and exchange conditions previously accepted when ordering.

All returns must be made by post (La Poste), including packages sent to a relay point. Return costs are the responsibility of the customer. The return time upon receipt of the package is 14 days. Beyond this period, we will not be able to follow up on the return of the package.

When returning, the package must include the original purchase invoice or a copy. Please indicate your request on the invoice. For any request to return items, Nona Kadjah will only issue a refund or credit.

The return of the package must be sent to the following address:

NONA KADJAH
7 RUE PIERRE CURIE
92600 ASNIÈRES-SUR-SEINE

All washed, worn or damaged items will be refused.

The returned item(s) must have their labels attached to the item and their original packaging if they included one when sent. Once the package has been received by Nona Kadjah, and if the items meet the return conditions, your request will be processed within 14 working days.

Items on sale cannot be returned or exchanged.

For any other information, you can contact us by email at: contact@nonakadjah.com